FNB phishing emails alert 2019- Phishing email alert

Have you received an email from an individual or a reputable company asking you to click on a link to verify yourself, or to reverse an activity you never made? Pause for just a moment – as it could be fraudulent!

Fraudulent emails, like the example below, that try to encourage you to enter your username and password, One Time PIN, card details, or to verify your devices and browsers used for banking are referred to as ‘phishing’.

Fraudulent emails could also contain attachments, never open attachments from unknown sources as this could also be a phishing attempt.

Example of a phishing email

What you need to do

  1. We will NEVER send you links in emails, never select any links in an email that claim to be from FNB.
  2. If you have, always check the URL of the website that is asking you to enter your banking or card details. If it is a fake and fraudulent website, it will not display https://www.fnb.co.za with a security lock in the address bar. 
  3. Block the sender’s email address so that you don’t receive any more emails from that account.
  4. Remember, FNB will never ask you to enter your username and password, One Time PIN or card details by selecting an email link.
  5. You don’t have to wait for your statements to be emailed to you to check your statement history. Alternatively, you can view and download your statements on the FNB App.


  1. Report fraud on the Banking App, or phone 087 575 9444
  2. Report phishing emails to phishing@fnb.co.za

FNB Digital Banking


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